01 / AI Agents · Workflow Automation
AI agents & workflow automation
Agents and automations that take real actions in your systems — not a chatbot demo. Scoped to one workflow, shipped with monitoring and a rollback path.
Who this is for
Teams with one specific, repeated workflow that currently eats analyst or ops hours — ticket triage, data entry, report assembly, quote generation — and a clear definition of what "done correctly" looks like.
The problem
Most agent projects fail for one of two reasons: the scope is too broad ("automate customer support") or there's no plan for when the agent gets it wrong. We scope to a single workflow with a hard definition of success, and we build the guardrails before we build the agent.
What we deliver
- One production agent or automation, scoped to a single named workflow
- Action logging and an audit trail for every decision the agent makes
- A rollback path — a way to pause the agent and hand the workflow back to a human without losing state
- Monitoring dashboard: run volume, error rate, and cases escalated to a human
In practice
6.5 hrs/week
of manual ticket triage removed for a support team, first month live
Contact